Skip to content Skip to footer

Virtual Medical Assistant Services

Built for Busy Medical Practices

Virtual medical assistant services help healthcare practices reduce administrative burden, improve patient communication, and protect revenue without increasing payroll. BillVolt provides HIPAA compliant virtual medical assistants trained specifically for U.S. healthcare workflows, EHR systems, and revenue cycle support.

Administrative Support That Actually Understands Healthcare

BillVolt virtual medical assistants are not general VAs. They are trained to work inside medical practices and understand clinical workflows, patient privacy, and payer requirements.

Patient Scheduling and Intake

We manage appointment scheduling, rescheduling, reminders, and patient intake to reduce no shows and front desk overload.

Phone and Message Handling

Our virtual medical assistants handle inbound and outbound calls, patient inquiries, voicemails, and portal messages with professionalism and compliance.

Insurance and Eligibility Support

We verify insurance eligibility, update patient demographics, and support front end revenue protection before services are delivered.

Billing and RCM Coordination

Our assistants support billing teams by gathering documentation, following up on missing information, and assisting with claim related communication.

Built to Integrate With Your Existing Systems

BillVolt virtual medical assistant services work seamlessly with your current EHR, practice management system, and billing software. No system changes. No disruption.

  • EHR and PMS Ready
    Experience working with systems like Epic, Athenahealth, Kareo, AdvancedMD, and more.
  • HIPAA Compliant Operations
    Every assistant follows strict HIPAA protocols, secure access controls, and monitored workflows.
  • Scalable Support
    Add or reduce support as your patient volume changes without hiring or training delays.

More Than Staffing. A Revenue Protection Partner.

Healthcare practices choose BillVolt because our virtual medical assistants are backed by real revenue cycle expertise, not just task execution.

Healthcare Trained Staff

Every assistant is trained specifically for U.S. medical practice operations.

Lower Overhead Costs

Reduce staffing expenses without sacrificing quality or compliance.

Improved Patient Experience

Faster response times, consistent communication, and better scheduling flow.

Operational Visibility

Clear reporting, defined workflows, and accountability built into every engagement.

Who This Is For

BillVolt virtual medical assistant services are ideal for primary care, specialty clinics, mental health practices, urgent care centers, physical therapy clinics, and multi specialty groups looking to scale without adding administrative burden.

Stop Letting Admin Work Slow Down Patient Care

Let BillVolt handle the administrative workload while your team focuses on patients, outcomes, and growth.

Frequently asked questions (FAQs)

FAQs About Virtual Medical Assistant Services

A virtual medical assistant is a remote healthcare trained professional who supports administrative, patient communication, scheduling, and billing related tasks while maintaining HIPAA compliance.

Yes. All virtual medical assistants follow strict HIPAA policies, secure access protocols, and healthcare compliance standards.

Yes. Our assistants are trained to work inside most major EHR and practice management systems used by U.S. healthcare providers.

Yes. BillVolt virtual medical assistant services scale with your patient volume and operational needs without long term hiring commitments.

Most practices are onboarded within days after workflow review and system access setup.